Communications Strategy

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In 2022, the Town of White City adopted a Communications Strategy with a vision of professional communications that connects with a varied audience through multiple communications methods resulting in well-informed residents, stakeholders, staff and elected officials.

Click here to take the 2023 Communications Survey!


The purpose of the Communications Strategy is to identify strategic priorities and objectives for the Town of White City (the Town) Communications Department. The intent is to provide strategic direction that will be taken over the next four years and be reviewed on an annual basis to coordinate with the 2022-2025 Strategic Plan and Annual Budgets.

The Communications Strategy is a forward looking document that identifies objectives, strategies and proposed actions to enhance the Town’s two-way communications with the public by being fully transparent and have resident’s informed of the Town’s plans, actions, policies and services. The Town’s Communications Strategy provides a framework to enhance pro-active two-way communications, improve stakeholder relationships and encourage public engagement in the municipal process. The Communications Strategy is designed to influence both internal and external communications activities.

This strategy will form a basis and act as a living and evolving document for the entire organization. The strategy will assist the Town in building communications capacity and develop trustworthy relationships with stakeholders for effective public policy.

Click here to read the full Communications Strategy.

In 2022, the Town of White City adopted a Communications Strategy with a vision of professional communications that connects with a varied audience through multiple communications methods resulting in well-informed residents, stakeholders, staff and elected officials.

Click here to take the 2023 Communications Survey!


The purpose of the Communications Strategy is to identify strategic priorities and objectives for the Town of White City (the Town) Communications Department. The intent is to provide strategic direction that will be taken over the next four years and be reviewed on an annual basis to coordinate with the 2022-2025 Strategic Plan and Annual Budgets.

The Communications Strategy is a forward looking document that identifies objectives, strategies and proposed actions to enhance the Town’s two-way communications with the public by being fully transparent and have resident’s informed of the Town’s plans, actions, policies and services. The Town’s Communications Strategy provides a framework to enhance pro-active two-way communications, improve stakeholder relationships and encourage public engagement in the municipal process. The Communications Strategy is designed to influence both internal and external communications activities.

This strategy will form a basis and act as a living and evolving document for the entire organization. The strategy will assist the Town in building communications capacity and develop trustworthy relationships with stakeholders for effective public policy.

Click here to read the full Communications Strategy.

  • This survey is designed to gauge the effectiveness of the Town of White City's communications with residents.  Your participation and feedback is greatly appreciated and will inform the outcome of the Town's future communications efforts.

    Survey Length

    This survey will take approximately 20-30 minutes to complete. 

    Anonymity and Information Sharing

    Your participation in this survey is completely voluntary. If you decide to take part, you can stop the survey at any time. No personal information will be collected. Your answers will be kept anonymous and confidential. The responses you provide will be combined with the responses of other survey participants and individual responses will not be identified. Please do not include personal or identifiable information in the comments, such as your name, email address, phone number, address, etc.

    Your survey response is collected through the Town of White City’s Bang the Table / Engagement HQ platform and will be analyzed by the Town of White City. Your responses will remain anonymous. This collection is authorized under The Local Authority Freedom of Information and Protection of Privacy Act (LAFOIP Act). If you have any questions about this collection, you can contact the Town of White City Team at townoffice@whitecity.ca.

    Thank you for completing this survey.

    Take Survey
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Page last updated: 12 Dec 2023, 10:57 AM